Shipping Policy

‌Effective Date: November 9, 2026‌

This Shipping Policy governs all delivery and order fulfillment services provided by www.dressiflodecor.com, the curated tiny home decor e-commerce platform operated by ‌ALFER COMUNICACIÓN DIGITAL, S.A. DE C.V.‌ As a store dedicated to bringing you compact, stylish small decor pieces that turn every quiet corner of your space into a warm, inviting spot full of personal charm, we have built a transparent, reliable shipping framework to ensure your carefully selected candle holders, ceramic vases, tiny ornaments, and handcrafted decor accents arrive at your side safely and efficiently.

1. Official Contact Information for Shipping Inquiries

If you have any questions about order status, shipping timelines, delivery exceptions, or related issues at any point after placing your order, you may reach our dedicated logistics support team via the following official channels, and we will respond to your inquiry within 2 business days:

Registered Business Address: Emiliano Zapata 33, Colonia Santa Anita, Iztacalco, 08300, Ciudad de México, México
Support Email: [email protected]
Service Hotline: +52 800 925 6278

Our support team operates 9 AM to 6 PM local Mexico City time on all working days, to assist you with tracking updates, delivery address adjustments, and other shipping related requests.

2. Order Processing Timeline

All submitted orders will enter our processing queue immediately after your payment is fully verified. Our fulfillment team will conduct a strict quality check for each small home decor item you purchased, to ensure the product you receive matches the listing description completely, with no factory defects, scratch damage, or imperfect finish issues before packaging.
Standard order processing takes 1 to 3 business days, excluding public holidays and weekends. For orders that include custom engraved personalized decor items, the processing period may be extended to 3 to 5 business days, as extra time is required to complete the personalized production process. Once your order is fully packed and dispatched from our warehouse, you will receive an automated confirmation email that includes your unique order number and full tracking information.

3. Standard Delivery Time Frame

For all standard eligible shipping destinations, most of our small decor orders arrive within 5-10 business days after the dispatch date. The full real-time tracking updates for your parcel will be sent to your registered email address automatically, so you can follow every step of the delivery journey of your Miniature Ceramic House Village Set, Crystal Gemstone Cluster decor piece, Gold Metal Elephant Figurine or other selected home accent.
Please note that the 5 to 10 business day window is our typical estimated delivery time, and unforeseen circumstances such as extreme weather events, local postal service temporary adjustments, or public national holidays may cause minor delays beyond our control. In the rare situation that your order has not arrived after 15 business days of dispatch, you are welcome to contact our support team to launch a dedicated parcel investigation process.

4. Shipping Fee Rules

We offer free standard shipping for all orders with a total value over €49. For orders under this threshold, a flat standard shipping fee of €4.99 will be applied to your checkout total. For customers who wish to receive their small home decor items faster, we also provide an expedited shipping option at checkout, which shortens the estimated delivery time to 2 to 4 business days, with a flat expedited shipping fee of €12.99.
All shipping fees are clearly displayed on the checkout page before you confirm your payment, to avoid any hidden unexpected charges. We do not add any extra hidden handling or packaging fees to your order, and all our decor items are packed with shock-absorbent protective foam materials to avoid damage during transit.

5. Delivery Address Modification Requests

If you need to modify your designated shipping address after placing the order, you must submit your change request to our support team before our fulfillment team completes the order packaging process. Once the parcel has been dispatched and handed over to the logistics provider, we cannot guarantee that address changes can be successfully implemented. If an incorrect address you provided at checkout results in the parcel being returned to our warehouse as undeliverable, you will need to cover the additional reshipping fee for us to send the order to your corrected valid address.

6. Damaged or Lost Parcel Handling

In the rare case that your small decor order arrives with obvious shipping damage, such as cracked ceramic vase edges, dented metal figurines, or completely crushed outer packaging, please take clear photos of the damaged items and the original shipping package, and send these materials to our support team within 48 hours after you sign for the delivery. Our team will verify the situation immediately, and offer you the choice of a full return for refund or a free brand new replacement of the same product.
If the official tracking system shows that your parcel is confirmed lost by the logistics provider, we will arrange a full reshipment of your order at no extra cost for you, or process a full refund for you according to your preference.

This Shipping Policy works in alignment with our published Privacy Policy, Refund and Returns Policy, and Terms of Service. We have optimized our whole delivery system to make sure every curated tiny decor piece that holds the warmth for your living space arrives to you safely and smoothly.